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FAQS
FAQS
How do I cancel My order?
You may cancel your order after you have placed it. Contact us to make sure your purchase has not been shipped yet. After your order have been shipped we are not able to cancel your order and you will have to write return to sender when you receive the package in the mail. If you open the package , you will have to pat to send the package back to us.
Returns and Refunds.
Returns and Refund or only accepted if a item is not as describe in our listing. If there's a problem during shipping you should contact the shipper company (USPS). If you feel that you would like to return a item for exchange or refund contact us first.
Where do I send my package for a return or exchanged?
Please contact us before you send a package back to us. You can send your package to: Zephaniah Lawrence 305 Twin Hill Ct. BLDG P Austell, Ga. 30168 United States
Payment Options.
We accept Paypal (confirmed address) and Cash. Payment should be receive withing 3 days for Cash. If after 7 days and payments have not been sent your order will be canceled. Please make sure you have the correct address on your Paypal Account. Orders returned to use due to incorrect address will be refunded and charged a 30% restocking fee.
Shipping And Handling.
We ship using USPS service 3-7 day withTracking and delivery confirmation for US Customers Only. Free shipping is only available on orders $30 and up for US Customers. International orders can take up to 8 weeks and will not include a tracking number for First Class orders. All orders normally or shipped out same day payment is received or next day depending on the time order was placed but can take up to 2-3 days. We do not ship on weekends so order placed on Friday, Saturday , and Sunday will be shipped out on Monday or Tuesday.
International Customers. Free shipping is NOT available for international orders. Tracking number is only provided for Priority Mail shipping. Any Custom Fees Must be paid by you the customers. We ship the pacakage as Gift and put the lowest value to help off set the fees. Orders returned to us due to unclaimed package or Fees not paid will be charged a 30% restocking fee.
We ONLY ship to the address you have on file with your Paypal account. Please double check the address to assure the address is correct. Orders returned due to insufficient or wrong address will be refunded minus 20% for restocking.